Refund & Cancellation Policy

This policy explains how World Wild Web LLC ("we," "us," or "our") handles cancellations, refunds, and billing issues for our services and products. It supplements our Terms of Service. Where a separate written agreement (such as a statement of work) or a product-specific policy sets different terms, that document controls.

1. How Our Services Are Delivered

We provide professional software services (engineering, consulting, and related work) and operate digital products. Services are delivered remotely, on the schedule and milestones agreed in writing before work begins. Access to digital products is provided online, typically immediately after purchase or account activation. Nothing we sell is shipped physically.

2. Cancellations

• Before work begins. You may cancel a service engagement at no charge any time before we begin work, unless the applicable agreement states otherwise. Any prepaid amounts for work not yet started will be refunded in full.
• During an engagement. Either party may cancel an ongoing engagement as set out in the applicable agreement. You are responsible for fees covering work performed up to the effective cancellation date; any prepaid amounts beyond that will be refunded on a pro-rata basis.
• Subscriptions. If a product we operate offers a paid subscription, you may cancel at any time through the product or by contacting us. Cancellation stops future renewal charges; access continues until the end of the period already paid for.

3. Refunds

We issue refunds in the following cases:

• Duplicate or erroneous charges — refunded in full once confirmed;
• Prepaid, undelivered work — refunded as described in Section 2;
• Services that materially fail to match the agreed scope — tell us within 14 days of delivery; we will first work with you to remedy the issue, and where we cannot, we will refund the affected amounts;
• Where required by applicable law.

Except as set out above or in a separate agreement, fees for services already performed and delivered are non-refundable.

4. How Refunds Are Processed

Approved refunds are issued to the original payment method through our payment processor (such as Stripe), normally within 5–10 business days of approval. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement. We do not charge a fee to process refunds.

5. Billing Questions and Disputes

If you believe a charge is incorrect, contact us at hemant.parihar264@gmail.com before disputing it with your bank or card issuer — most issues can be resolved within a few business days. Include the charge amount, date, and the email address associated with the payment so we can locate it quickly. We respond to all billing inquiries within two business days.

6. Contact

World Wild Web LLC
447 Broadway, 2nd Floor, #3417
New York, NY 10013, United States
hemant.parihar264@gmail.com